Terms and Conditions

Last updated: 23 July 2025

Welcome to Umerang (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, platform, applications, and services (collectively, the “Services”). By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms.

1. Definitions

Platform means all Umerang software, dashboards, tools, APIs, and related technology.
User refers to any individual or entity that accesses or uses the Services.
Account means the registered user profile created to access the Services.
Content includes emails, data, text, images, and materials uploaded or sent through the Platform.

2. Account Registration and Access

To access certain features, you must create an Account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for all activity that occurs under your Account.
You must keep your login credentials confidential.
You must notify us immediately of any unauthorized use or security breach.

3. Description of Services

Umerang provides digital tools and services including, but not limited to, email marketing, campaign creation, automation, analytics, reporting, integrations, and audience management features.

We reserve the right to modify, enhance, or discontinue any part of the Services at any time.

4. Free Trials

We may offer free trials or promotional access to the Services. Free trials are provided “as is” without warranties.

Free trial features may be limited.
No service-level guarantees apply during trial periods.
We may end or modify trial offers at any time.

5. Payments and Billing

Some Services require payment of fees based on your selected plan.

All fees are payable in advance and are non-refundable unless required by law.
You authorize us to charge applicable fees using your selected payment method.
Failure to pay may result in suspension or termination of Services.

6. Acceptable Use Policy

You agree to use the Services responsibly and in compliance with all applicable laws.

You must not send spam, phishing, or unsolicited communications.
You must not upload or transmit malicious code or harmful content.
You must not attempt to access systems or data without authorization.

7. Intellectual Property Rights

All intellectual property rights in the Platform, including software, branding, logos, and documentation, belong to Umerang or its licensors.

You are granted a limited, non-exclusive, non-transferable license to use the Services in accordance with these Terms.

8. Suspension and Termination

We may suspend or terminate your access to the Services immediately if you violate these Terms, misuse the Platform, or pose a security risk.

You may terminate your Account at any time through your account settings.

9. Data Ownership and Security

You retain ownership of all Content you upload or send through the Services.

We implement reasonable technical and organizational measures to protect your data; however, no system is completely secure.

10. Disclaimer and Limitation of Liability

The Services are provided on an “as is” and “as available” basis without warranties of any kind.

To the maximum extent permitted by law, Umerang shall not be liable for indirect, incidental, or consequential damages.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Contact Information

If you have questions regarding these Terms, please contact us at support@umerang.com.